Vendors Are Extensions of the Organizers
Principle: Vendors are not neutral. They either generate social energy or absorb it. As an organizer, every booth you allow in is a design decision that shapes the attendee experience. Vendors must be held to the same experiential standards you apply to yourself.
When evaluating which vendors to include in your event, don’t treat them like external sponsors who happen to be there. Treat them as part of your team—because that’s what they are.
Every vendor is taking up space in the environment you’re curating. Their behavior, setup, and energy either reinforce your event’s atmosphere or undermine it. A disengaged vendor doesn’t just fail to contribute—they create dead zones that sap momentum and flow.
The key question isn’t “How much are they paying?”
It’s: “What value will this vendor provide to our attendees, in terms of interaction, curiosity, and connection?”
Vendors should be expected to:
- Use event-tested social design patterns — games, interactive demos, collaborative activities, conversation prompts, curiosity-based engagement
- Avoid known anti-patterns — passive tabling, disinterested staff, irrelevant swag, minimal signage, no activation plan
- Actively enhance the environment and energy of the space
🚩 The Worst Case: The Paycheck Placeholder
The worst possible scenario is a booth staffed by someone who’s only there because they’re on the payroll of a company that bought a booth. They didn’t choose to be part of the event. They don’t care about the event’s purpose. They’re not there to meet anyone—they’re there to pass time.
These are anti-presence booths. They radiate apathy and repel engagement. They make the event feel transactional, not transformational.
It doesn’t matter how much they paid. When attendees walk past enough booths like this, they disengage from the event entirely—and they don’t come back next year.
Design Guideline: Only Accept Vendors Who Co-Design the Experience
Vendors should be collaborators in shaping the event’s memory architecture.
They should:
- Understand the kinds of interactions you’re aiming to spark
- Contribute ideas and activations that align with that intention
- Staff their booth with people who want to be there and know how to create energy
Otherwise, they don’t belong. This is not just a marketplace—it’s a living ecosystem. And every booth either feeds it or drains it.